CONCENTRIX BENIN

Visit 3:
Digital technology and digital transformation (in Cotonou)

Visit to the company Concentrix Outsourcing services for support functions and remote business development across the French-speaking world. Concentrix offers outsourcing services for support and remote business development roles, using AI modules and chatbots.

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The subsidiary launched in 2021 in Benin—a region with a rich employment pool—aims to serve the entire French-speaking market. The company places strong emphasis on employee well-being and support measures to foster staff retention. The visit to Concentrix’s Beninese site will highlight a key player in digital transformation, particularly active in business process outsourcing—a sector promoted by the mission and growing in Benin.

Visit to the company AEIG/Epitech A hub for higher education, skills development, and entrepreneurship support in the digital sector.

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Epitech offers both degree-granting programs and skills development initiatives, designed to support and promote talent at every stage of growth. Epitech Benin positions itself as a key player in digital transformation, with an innovative campus training a new generation of developers, entrepreneurs, and digital leaders ready to tackle economic and technological challenges. As part of the AIEG Group, which runs support projects for young entrepreneurs, the Epitech site also serves as a launchpad for youth initiatives in Benin.